Beyond Smart Cities. How
to Best Leverage
Digitalization for the
Benefit of our Communities.


How can we foster the digital enablement of our communities? How to plan for digitalization efforts that deliver value – economically, socially, and environmentally? What can we do to ensure human values are central to the exercise of digitalization? Why have so many ‘smart city’ initiatives produced mixed results and what can we learn from them? What are the stepping stones for success in building and executing on a smart city or country digitalization strategy? What does ‘digital-ready’ governance for a city, a region or a country look like? How must we prepare for a fertile coming together of investments, start-up acceleration, innovation stimulation, tech enterprise, citizens and the community at large?

A New Digital Deal answers these vital questions by articulating both a vision on community digitalization and a rudimentary, practical framework of building blocks. It explores the essence of digitalization, how communities can benefit from the next leap of digital change, and what it is needed to orchestrate it across stakeholders, both public and private, targeting economic, societal and environmental aims, cumulating in a New Deal that is digital in nature.

Key topics

  • A Comprehensive Framework: the 20 Building Blocks for Community Digitalization – Or: how do I build and execute on a ´smart´ digitalization strategy for my city, region or country
  • An in-depth analysis of what constitutes digitalization, and how it is impacting our communities, cultures, values, our organizational designs and our economies
  • Digitalization and Ethics: why we need a New Deal for digitalization itself and how to get started
  • Perspectives on market and value creation in the ´smart city´ space– and how citizens, governments, large enterprise, and start-ups need each other
  • New Digital Deal call-outs by 25 leaders interviewed for this book, including City CTOs, former White House leadership, Silicon Valley leadership, academia, authors and other opinion- shapers.

From the call-outs

  1. "Digitalization thrives in societies that are open, innovative and collaborative. Getting to have such a society, again starts out with ubiquitous education. Societies that do not sufficiently address the education of women, for example, cannot expect to thrive in full. The choice between incrementalism and all-out sustainability is clear."

    Wim Elfrink, Private Investor and Former Executive Vice President at Cisco
  2. "My hope is that digitalization and IoT will help us accelerate the green transition, fight climate change and reach the sustainable development goals. In Copenhagen, IoT solutions constitute a key enabling technology helping us become carbon-neutral by 2025."

    Poul Erik Lauridsen, CEO of Gate21, Denmark
  3. "Humanity should not fit into technology. Technology should fit into humanity. In order to achieve the above, we will have to collaborate. We will either collaborate or we will perish."

    Gerd Leonhard, author of ‘Technology vs. Humanity: The Coming Clash Between Man and Machine’
  4. "Great cities never sleep. They are on a never-ending journey of reinvention, enabled by technology."

    Chris Vein, Former Deputy US CTO, Obama White House, and Former CIO for San Francisco
  5. "The very aim of Smart Cities should be to enable social integration and civic engagement through the usage of technology embedded in each and every aspect of our city life. We do that through the sea of data that we can manage today, and that we can transform into services that we could not even dream about a few years ago. This is the deal, the new social deal, which Bas is proposing to all of us – a New Digital Deal."

    Antoni Vives, Former Deputy Mayor of Barcelona, CEO at City Transformation Agency
  6. "Higher education must enable young people to learn by doing, by experimenting, and by being creative and entrepreneurial. For this to happen, the relationship between city and university must become more fluid: the city becomes a living lab and a classroom. This requires a rethink of curricula, a new role for teachers, and an engagement of the urban society at large in the training of our future generations."

    Willem van Winden, Professor of Urban Economic Innovation, Amsterdam University of Applied Sciences
  7. "Cities are our best venues for positive change. They are large enough to have critical mass. And small enough to get things done. Working together, we can attain triple bottom line benefits and distribute them equitably. Working together, we can move towards a world, not just of sufficiency, but of abundance."

    Jesse Berst, Founder and Chairman, Smart Cities Council

About the author

Bas Boorsma has been active in the smart city space since 2003. He joined Cisco in 2007 as the company embarked in earnest on its community digitalization journey. He has taken up various global and regional roles at Cisco since, leading thought-leadership efforts, community digitalization and Internet of Things portfolios. Prior to joining Cisco, he founded and managed two companies, and led a global network of smart communities. Bas has been educated as a historian, and works in the present with the future as his canvas. A New Digital Deal is an independent book, and the views expressed in it are the author´s own

Bas Boorsma Author of "A NEW DIGITAL DEAL"

Buy the book

A New Digital Deal is globally available on In various European countries the book can also be ordered via If you require multiple copies, leaves us a message under ´Bulk and Direct´. For larger numbers, discounts will apply. The E-Book version of A New Digital Deal will be made available through on December 1, 2017.