close

Foreword to the Revised 2020 Edition

The Revised 2020 edition of A New Digital Deal is rich on additional segments, insights, new call-outs by urban innovation leaders and entirely new (sub)chapters. Per the below, I am sharing the Foreword to the 2020 Edition. It provides an insight as to what to expect from this 2020 edition, but it also provides a sense of my own perspectives and sentiments on what is different today compared to where we stood when the book was first published in 2017…

 

Today, a New Digital Deal is needed more than ever. In the years and months between making the final edits to the first edition of A New Digital Deal and writing the foreword to this updated edition, some serious water has passed under the bridge: Big tech breaches to data privacy, governments using data against their own citizens, citizens pushing back against ever more technology in their streets, schools and workplace environments. It has been a sobering period, following so many years of virtually unbridled optimism about where digitalization would lead us and what that might mean for our cities, our communities. What these past few years have taught us, if anything, is that technology on its own cannot be expected to lead us to a safe future. We need to have a plan in place if we are to champion the journey. I call this plan a New Digital Deal.

Over the past few decades, many have come to believe that the phenomenon of ‘connectedness’ translates into new levels of individual and collective resilience – and with good reason. Digitalization has allowed for unprecedented access to information, education, care, jobs and entertainment. It has enabled better management of scarce resources, smarter mobility and effective collaborative modes of working. Indeed, digitalization has facilitated new modes of human conduct and adaptability.

At the same time, connectedness is also responsible for unprecedented layers of complexity, exposing us to a world that many of us experience as being more volatile, more chaotic and more unpredictable — often leaving us more vulnerable and less resilient. It has all the hallmarks of a paradox: we need to strike a fresh balance between leveraging connectedness to boost our resilience, and boosting our resilience to stem the uncertainties and complexities produced by increased connectedness. How adept should we be in the art of isolation — in an opposing mode to connectedness? It’s a question we ought to address across virtually all domains, from dealing with cyber threats to our networks to managing our energy grids and next-generation automated mobility. A New Digital Deal must encompass that balance.

Being a ‘net tech optimist’ myself, I have often argued that technology is not neutral; that in its very design, embedded in its expressed functionality, lies a set of underlying values and assumptions. The design of a gun, for instance, leaves little room for debate on underlying values. It is an object designed, at its most benign, to engender fear, and often used for far darker purposes. Its DNA is clear. In the case of network technologies, no such darkness is seemingly present, and the core characteristics appear benign. At the heart of network technologies lie connectedness, collaboration, the greatest access for the greatest number, resilience, redundancy of pathways, and so on. However, technology that is benign at a DNA level can certainly be used for bad intentions. The past few years have made this increasingly clear. This insight amplifies the need for a New Digital Deal.

But despite all this, I believe there’s a lot of room for optimism. As decision makers, technology leaders and ordinary citizens like you and me become more aware of the negatives that come with digitalization, tools and methods to mitigate such negatives are also maturing. The concept of the ‘smart city’ as a tech-led episode in a long history of urban innovations appears to finally be evolving to make way for a more mature approach to digitalization in and for our communities — one in which people rather than technology are at the heart of the effort, with citizens, residents, tourists, entrepreneurs, refugees, politicians and civil servants now taking center stage. Emotional intelligence, collaboration and design thinking have surfaced as the skills central to effective community digitalization and innovation efforts, in addition to old-fashioned engineering and traditional leadership skills. Sociology and philosophy are increasingly becoming accepted as essential disciplines for the task at hand. If ‘smart city’ efforts of the past were run mainly by men, current and emerging community innovation endeavors have ever more women at the helm. More young professionals are finding their way into chief innovation officer-type roles in their cities, communities and regions, as they should. Additionally, digitalization has begun to expand from the confines of single cities to involve regions that may cross state or even national boundaries. Smart regions allow smaller communities to be included in activities, leveraging converged skills, know-how and procurement power. All of these changes are profound, and they point to a learning curve that is unprecedented in terms of depth, speed and impact.

A New Digital Deal has appeared in various editions and translations, and my hope is that it will continue on its journey of evolution and proliferation as the subjects it covers evolve. The insights shared in this book reflect the processes and learnings that many cities have experienced in developing their own digitalization plans – and (since its first publication in 2017) also vice versa: many communities have in part built their plans on the framework, references and experiences shared in this book. I very much hope that we can continue to refine our observations to reflect the latest thinking in the community digitalization field. There is a clear need for a New Digital Deal, and an increasing number of peers and professionals appear to agree.

On a practical note, developments in technology – and specifically in the area of community digitalization – are advancing rapidly. Leaders driving these efforts are moving quickly too. Many of the people that contributed to the original edition of this book have already moved on to adopt new roles. Many new leaders have provided their call-out for this updated 2020 edition. All call-outs – both older ones and newer – have been collected in the closing chapter of the book, with the year the call-out was produced stated upfront, as well as the position the person in question held at the time.

I extend a profound thanks to the hundreds of people that have contributed to the effort of producing the original version of this book, the translated publications, as well as this revised 2020 edition. I would like to thank Ann Marcus for being such an incredible peer and editor on both the original and revised editions. I would also like to thank my friends Raffaele Gareri in Rome and Yousef Al Assaf in Dubai for being such incredible captains steering the Italian and Arabic editions of this book respectively. Last, I would like to thank Change= (www.change-is.com), the Cities Today Institute, Cisco, Rainmaking and the Thunderbird School of Global Management (Arizona State University) for providing me with platform, peerdom, channel and insights.

Enjoy reading A New Digital Deal.

Bas Boorsma

February 2020

Comments

  2. Themoose Consulting at 14:20

    Thrilled to have partnered with The Moose Consulting on our latest project! Their team’s unparalleled expertise and strategic insights played a pivotal role in steering our business towards success. The Moose Consulting isn’t just a consultancy; they’re collaborative problem solvers committed to excellence. Looking forward to continued innovation and growth with their support.

    Reply to this comment
  3. GD Kitchen at 14:27

    Gestational diabetes can be scary, but My GD Kitchen is here to help. We provide helpful information and resources on everything from meal planning to exercise to blood sugar monitoring.

    Reply to this comment
  4. 4 Pin at 14:44

    Prioritize your workforce’s well-being with our comprehensive workers’ compensation solutions. We’ve got you covered when accidents happen on the job, ensuring your employees are cared for. Keep your business compliant and your team protected with our expertise. Choose us for workers’ compensation – your employees’ safety is our priority.

    Reply to this comment
  5. Connie J. Flannigan at 13:54

    Embark on a Journey to Sensual where every moment is a step into the realm of heightened pleasure and connection. Explore the allure of your senses as this captivating journey unfolds, creating a symphony of intimacy and self-discovery. Elevate your sensual experiences, embracing a path that leads to the extraordinary in every touch and sensation.

    Reply to this comment
  6. 舒緩肌肉 at 12:40

    Stress is the body’s natural response to perceived threats or challenges. While a certain amount of stress can be motivating, chronic stress can have detrimental effects on our health. It can lead to anxiety, depression, sleep disturbances, and a range of physical ailments.
    舒緩肌肉

    Reply to this comment
  13. Bronzed Byjulie at 15:00

    Discover the convenience of best mobile organic spray tanning services. Our expert technicians bring natural-looking, eco-friendly tans right to your doorstep. Experience a flawless glow with our premium organic products!

    Reply to this comment
  19. Anti-Aging at 13:50

    Revitalize your skin with our advanced anti-aging solutions. Our products are designed to reduce wrinkles, boost elasticity, and restore a youthful glow, helping you maintain a radiant and age-defying complexion.
    Anti-Aging

    Reply to this comment
  20. flying car insider at 08:29

    The Flying Car sector is reaching new peaks by 2023 as technology enhancements, partnerships in the industry and progress when it comes to regulations draw this idea closer to a reality. Flight testing of prototype versions plus advancing battery technology and electric power are absolutely exhilarating.

    Reply to this comment
  21. Biofouling Management at 09:04

    Our skilled group includes engineers and marine biologists. We’ve partnered with shipowners, administrations, manufacturers, class societies, and test labs previously, striving to provide top-notch services. Biofouling Management

    Reply to this comment
  22. 舒緩肌肉 at 08:27

    What’s the secret to staying young? It means living optimistically and confidently every day, doing what you like to do, and living a wonderful life! With innovative scientific research and development, we have developed new ways to help you feel younger from the inside out. And we integrate our research findings into life and launch a series of powerful skin care products and supplements. 舒緩肌肉

    Reply to this comment
  30. ASL Translator Los Angeles at 17:08

    Searching for a professional ASL Translator Los Angeles? Our qualified translators offer expert services in American Sign Language to ensure clear and effective communication for the deaf and hard-of-hearing community. Whether you need translation for events, meetings, or educational purposes, we are dedicated to providing accurate and accessible solutions. Contact us today to learn more about our ASL translation services.

    Reply to this comment
  32. piano lessons for kids at 07:14

    Piano Lessons for Kids provide a fun and engaging introduction to the world of music. Tailored for young learners, these lessons focus on building foundational skills such as rhythm, note recognition, and finger placement, all in a supportive and encouraging environment. Through interactive exercises, games, and simple songs, kids not only learn to play the piano but also develop confidence, discipline, and a love for music. Perfect for beginners, Piano Lessons for Kidscan set a strong musical foundation that grows with them over time.

    Reply to this comment
  33. Balayage hair salon Brooklyn at 11:00

    Discover the latest Brooklyn balayage techniques at our salon, where skilled stylists masterfully create beautiful, sun-kissed highlights. Our personalized approach ensures a tailored look that enhances your natural beauty while providing a low-maintenance option. Experience the art of balayage and leave with radiant hair that turns heads! Balayage hair salon Brooklyn

    Reply to this comment
  34. airbrush tanning nyc at 13:28

    Experience the best in airbrush tanning NYC, where expert technicians provide customized tans that enhance your natural beauty. Using high-quality, eco-friendly products, we deliver a flawless, sun-kissed glow tailored to your skin type. Step into our salon for a professional airbrush tanning session and leave feeling radiant and confident!

    Reply to this comment
  39. Best hair transplant in Brighton at 10:58

    Searching for the best hair transplant in Brighton? Our clinic offers top-tier hair restoration services, using the latest techniques to deliver natural-looking results. With a team of skilled professionals and personalized care, we provide the highest quality solutions for hair loss and thinning. Trust us to help you achieve a fuller, more confident look with the best hair transplant in Brighton.

    Reply to this comment
  40. ramasiding at 12:16

    Rama Siding is a professional siding contractor based in Toronto, servicing the GTA for over 25 years. A father and son business focused on providing value and ensuring that every customer we serve is satisfied. (Soffit installation)

    Reply to this comment
  41. ty le 7m at 03:12

    Trong cá cược bóng đá, ty le s2 là một trong những công cụ hữu ích giúp người chơi đánh giá và phân tích các kèo cược một cách chính xác.

    Reply to this comment
  43. Geometric Pattern Wall Paper at 15:32

    Bring modern style to your space with Geometric Pattern Wallpaper, featuring bold, eye-catching designs that add a contemporary flair to any room. Geometric Pattern Wall Paper

    Reply to this comment
  44. security guard services san diego at 11:52

    At Action Security Service, Inc., we are committed to providing the highest level of service to our clients. We work closely with our clients to understand their specific needs and to provide customized security solutions that meet their budget and goals. If you are in need of security services for your business or commercial property in California, we encourage you to contact us to learn more about how we can help. security guard training san diego

    Reply to this comment
  45. Private security guards pasadena at 08:39

    We are one of the most trusted security companies in California that have secured innumerable companies by blending advanced technologies and skilled security guards in Chatsworth. Our team has a profound understanding of today’s security needs and thus formulates stringent security strategies to protect businesses from all sorts of uncertain threats. private security guards pasadena

    Reply to this comment
  48. lawyers and solicitors in Beenleigh at 14:39

    Looking for trusted lawyers and solicitors in Beenleigh? Our experienced team provides expert legal services in a range of areas, including family law, criminal defense, and civil disputes. We offer personalized solutions with a focus on achieving the best outcomes for our clients. Reach out today for reliable legal assistance in Beenleigh.

    Reply to this comment
  49. autokey-services at 18:05

    Whether you need a car key replacement, a remote keyless entry system, a car fob programming, or a car lockout service, we can help you with any of your auto locksmith needs. (Broken key extractions)

    Reply to this comment
  50. otcm at 14:30

    I offer mixed flat-rate 1 hour treatment, including: traditional acupuncture, gua sha, cupping, electro-acupuncture, auricular acupuncture, depending on your health condition. (chinese herbal medicine milton)

    Reply to this comment
  52. cannabisman at 07:38

    Cannabisman gives you access to the best weed strains in UK. You can buy weed online with credit card UK or buy weed online UK bank transfer from our online shop, whether in bulk or in small quantities. You are welcome to visit the Cannabis Man online shop for wholesalers, retailers and consumers. (https://cannabisman.fr/en/)

    Reply to this comment
  53. euführerscheinagentur at 08:41

    Ein EU Führerschein ohne MPU ist Ihr größter Traum? Die MPU Pflicht lastet schwer auf Ihren Schultern? Keine Lust auf lange, teure Fahrschulkurse? Prüfungsangst? Rückzahlungsfrist? Das sind genug gründe, warum Sie den begehrten Führerschein nicht in den Händen halten. Aber wir können helfen! Mit Ihrem nagelneuen EU Führerschein sind Sie schon bald wieder auf deutschen Straßen unterwegs – 100% legal und kostengünstig. (Polen Führerschein Kaufen)

    Reply to this comment
  54. führerscheinbüro at 09:41

    Wir sind autorisierte Führerscheinvermittler, die mit Datenbankadministratoren und Behörden im Kraftfahrt Bundesamt (KBA) in Flensburg und mit dem Zentralen Fahrerlaubnisregister (ZFER) zusammenarbeiten, was den Führerschein kaufen Erfahrungen besonderen, schnellen und sicheren Erlebnis macht und uns zur Führerscheinfabrik macht (Führerschein Kaufen)

    Reply to this comment
  55. nv-med1a at 12:17

    Maximize your success with our tailored solutions designed to drive growth and efficiency. Our products provide essential tools and strategies to elevate your business and achieve your goals. (Custom landing page templates)

    Reply to this comment
  56. octo-justang at 12:20

    Learn how our talented designers combine creativity and functionality to del captivating user experiences for your audience.Learn how our talented designers combine (Integrated marketing campaigns)

    Reply to this comment
  57. littleangelspt at 09:17

    We’re dedicated to nurturing children’s communication skills. Our experienced team specializes in speech therapy for all ages. We personalize therapy for each child’s needs, using evidence-based techniques to enhance articulation, language, fluency, and social skills. (Gross & fine motor skills)

    Reply to this comment

Geef een reactie

Het e-mailadres wordt niet gepubliceerd.